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Pricing

Our services are provided as monthly subscription plans. There are no unit costs per property or membership. All subscriptions include full accounting, property management, membership management, case management, communications, event management, website hosting, and document management. You may end the subscription at the end of any month.

Portfolio Managers

Volume discounts are available to portfolio companies with multiple properties. Portfolio features include model communities, the ability to convert communities to read-only archive communities (that can be maintained for $10/month), and the use of your own logo and branding within the application.

Full User

A full user can can be configured to do anything in the system including administrative functions if desired. Unlike limited access users, they can edit and add records of different kinds to the system.

Limited Access User

A limited access user can view data but cannot alter records of any kind. It is appropriate for a treasurer or an auditor. Limited access users can also be configured to run points of sale or check in guests. This means you don't have to pay the full amount for users that may be part time with limited access to the system.

Archived Communities

(For portfolio accounts) You can archive a community at a reduced rate. All of the information is still available to you but you cannot edit or add to it. Any public functionality such as websites and email alerts are disabled. You can easily reactivate the account later if necessary.

Model Communities

(For portfolio accounts) Model communities are empty communities that you can customize and use as a template to create new communities in your portfolio. For instance, if you manage community associations, you can create a model community with a specific chart of accounts and categories such as architectural review, maintenance, and violations.

Database Storage

Your subscription fee includes unlimited database storage (database replication, incremental backups, and daily backups).

Document Storage and Website Bandwidth

Documents that you upload or otherwise generate in Forwardpass are stored in an S3 account from Amazon Web Services (AWS). Pricing is available at http://aws.amazon.com/s3/#pricing. We pass along these costs on your bill, but do not add surcharges for storage and bandwidth. In almost all cases, the monthly costs are quite modest.

Websites

You are allowed a maximum of 5 websites per community (website domain names must be owned by the community and serve a legitimate business purpose of the community or association). You are responsible for obtaining your own domain names. We will assist you in setting up or editing your domain settings to point to our servers.

Additional Services

Service	Includes	Price
Setup and Data Importing	Configuration of categories and accounting system Converting existing accounting and management data Web design Creating custom reports	$50/hour
Data Entry	Manual data entry of information that cannot be imported	$30/hour