Property & Club Management in the Cloud

Forwardpass.com is a cloud-based system for building and managing communities. Our on-demand accounting and property management services are provided securely over the Internet. You never have to worry about upgrades, installations, backups, or hardware. The only software you need is an ordinary web browser. All updates are provided automatically as part of your subscription. And your users can sign into the system from anywhere.

Forwardpass's accounting system is capable of restricted fund accounting (a type of accounting used by governments, non-profits, universities, and homeowner associations) and includes powerful features such as payment batches, audit trails, automated property assessments, barcode scanning, integrated credit card payments, and transaction reversals.

The system includes numerous other features for serving the members of your community including club memberships, photo ID production, calendars, rental management, publication quality telephone directories and utility bill allocation. Everything from storage rentals to pool management to event planning is linked automatically to the accounting system. Forwardpass also includes a powerful case management system that can be used for such things as standards enforcement, contract management, work orders, and complaint processing.

List of Features (PDF)

Latest News

    November 6, 2017 Update

    Posted November 6, 2017 at 10:36 AM
    Update includes a number of changes and bug fixes. The additions include new actions for online payments and enhancements to collection case management. (more...)

    October 16, 2016 Update

    Posted November 6, 2017 at 10:36 AM
    Update includes a number of changes and bug fixes. We added file archiving to the Pics tab of various records. Click the green down arrow to the right of the picture gallery to confirm that you wish to archive the images into a zip archive. When completed, the archive can be downloaded to your computer's local file system. (more...)

    October 8, 2017 Update

    Posted October 9, 2017 at 8:32 PM
    Update includes a number of changes to the online portal functionality. (more...)

    August 14, 2017 Update

    Posted August 14, 2017 at 4:37 PM
    Update includes a new classes option for cases, people, and event records. (more...)


Accounting

Accounting

Forwardpass includes an enterprise-capable accounting system with modules for accounts receivable, accounts payable and general ledger. The system is customer centric with an interface that is different from most accounting systems. The results of queries are used not only for navigation but also to generate reports, bulk mailings, mailing labels, statements for customers with outstanding balances, payment coupons, and export files. If you're interested in the more technical aspects of our system, visit our page: Accounting Under the Hood.

Property Management

Online Property Management Software

Maintain extensive information on properties, owners, residents, renters, and associated customers. Use that information to run assessments and batch process ACH and credit card payments. Based on property types that you create, you can bill by flat rates or calculated by square footage or acreage.

Case Management

Case Management

Create and configure case categories from violation to maintenance to architectural review. Each case maintains a log that can include file attachments of letters or reports, generated or manually uploaded. Add user-defined fields to case categories to capture just the information you need.

communications

Communications

Keep you customers up-to-date using multiple channels. Forwardpass includes an integrated website manager that can send your headlines to Twitter. The secure customer portal is fully integrated with your website and is fully customizable. Send blast emails (via Elastic Email) using various criteria such as: neighborhood, street, property or membership type, overdue accounts, or voting status. Create facility signage that updates event information automatically.

club members

Club Management

Manage your club members, make photo IDs, print membership price lists, check in members at gates. Set up a self check-in kiosk that uses a barcode scanner. Create a token based system for personal training or define special pricing for classes of memberships. Generate and process batch billing.

event table

Event Management

Create calendars for venues, shows, classes, community meetings or celebrations. Add events (class, show, pontoon cruise, etc.) to calendars and allow members with Forwardpass accounts to join an event. You may also optionally allow staff to approve adding members to events.

Forwardpass & the Demo Hills Sandbox

Demo Hills has been set up as a sandbox/model community that you can use to familiarize yourself with Forwardpass and practice using our comprehensive accounting and property management system. The trial will allow you to customize and set up additional properties, just as you would if you were using Forwardpass to run your own communities. At the end of the day, the system will erase any inputs or changes you made to the model community so that a "clean slate" is presented to subsequent trial users.

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